๐ Is Trello better than a travel tracking app?
I added an app, and then created a board to compare. Read to see which I chose and why ๐
Travel and Trello is on my mind lately as Iโm entering a busy travel season. Iโm back from Italy ๐ฎ๐น and had an absolute blast. My new favorite way to get around is via those e-scooters (the ones you stand on) because you can cover a lot of ground and not break a sweat ๐.
This weekโs newsletter is coming to you from San Francisco (well, specifically San Mateo)โฆ Iโm here for a conference for work, but if anyone in the area wants to say hello, reply to this email, and Iโll see what we can make happen!
In This Edition
Getting help from the Trello team
Announcing my first in-person book signing event!
Using labels to assign members
Trello vs. Travel Tracking App
Letโs jump in!
๐ฎ Dear Taco
This is a section where readers can submit their Trello questions, and each week Iโll pick one and answer it! Itโs like โDear Abbyโ but make it trello. Have a question you want to submit? Share it here.
Dear Brittany! I have a question: I, master in copy and paste, have accidentally triggered the premium version of Trello - after noticing the error/incident, after some searching I found the billing page; and was able to create a ticket. Someone from the Trello team got in touch today, and I hope everything will be settled to your satisfaction.
When such accidents or mishaps happen, what to do? - Are there steps that one must/should take? - What is reasonable in such cases?
Can you give tips - Do's and Don'ts?
~Ernst from Vienna
Hello, Ernst! Ernst is one of my German-speaking readers, so Iโve taken his question and asked Google Translate to help so I hope my English answer is helpful to be translated back for him, but also helpful for my English speakers too!
Ernst, youโve done exactly the right thing! Many people donโt know this, but if you have an issue with Trello, such as finding a bug or a billing issue, you can best contact Trelloโs support team. I can personally attest that itโs always been a great experience. Theyโre quick to respond and resolve the issue!
You might be wondering - when should I post in the community/message Brittany or contact Trello? If you think something is broken in Trello or are experiencing an issue with your account or billing, contact Trello. If you want to know how to do something in Trello or get ideas about how to use Trello or build automation, ask in the community (or ask Dear Taco!)
As far as DOโs for asking for Trello helpโฆ
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Be friendly :) No one wants to go out of their way to help grumpy, angry people
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Give as much detail as you can
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Show screenshots wherever possible
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Describe your ideal workflow and what you want to achieve (not just your question! Sometimes you might have a specific question but if you share your overall goal, there might be another way to do it!)
And for the DONโTsโฆ
๐ DONโT be rude. Many folks in the community are answering questions in their free time and are not paid to do so. They also have no control over Trello features, and the Support Team doesnโt get to prioritize features, so donโt shoot the messenger if someone doesnโt give you the answer you want!
๐ DONโT be surprised if the answer is a paid option. While Trello has an abundance of amazing free features and Power-Ups, for some advanced functions you might have to pay for a premium plan or a Power-Up. Youโre welcome to specify that youโre looking for a free option, but please donโt take it out on the responder if there is not a free option.
๐ DONโT give out personal information on forums. You should never need to include your email address or other personal information when posting in the community. Remember, anyone can see what you post there, so showing a
And thatโs pretty much it!
Want to submit your question? Maybe itโll be featured next week!
๐ New(s) And Upcoming
๐ Next Friday is our next Trello AMA for premium subscribers!! If youโve been wanting to get in touch with me and ask your Trello questions live, this is the best opportunity to do that as I am still not taking new clients for consulting. To join the monthly zoom call, all you have do is sign up to be a premium member, and Iโll add you to the invite!
You can choose from the monthly or annual plan, so feel free to try it for a month and then cancel if you hate it!
๐ Meet me in DC in November!! Itโs a bit early, but I wanted to give all my readers advanced notice. Iโll be joining Mark Cruth on November 9th in Arlington, VA, for an event about building healthy teams, and a book signing!! ๐ Come join us to learn about team building, Trello, and get your book signed! Youโve got your copy already, right?
๐ How To and FAQs
๐ก Use Case Idea
Travel tracking with Trello!
In my international travels this week, I realized that I had no idea how many countries Iโd actually been to. I started searching for apps to keep track and then I realizedโฆ silly me, I could do this in Trello. (I actually added an app first, and then created a board and realized every feature I liked about the app, I was able to reproduce in Trello).
I had already started keeping track of airports that Iโve been to in Trello, but I realized I could keep track of multiple things, and then use the Daschards Power-Up to display a count of all of them, anytime I want to see the current status!
BONUS: With Trello Premium, I can add location data to these and view them on a map!
Dashcards is super easy to set upโฆ if youโve never used it before, itโs basically a quick way to set a filter and count how many cards meet that criteria.
If youโre one of my premium subscribers, you can view and copy this Trello Travel Template, archive the cards in the Countries/States/Airports lists, then fill in with your own info!
Special shoutout to my premium sponsors!
Thanks to:
Mike Day -
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I fully planned my 19-day UK and Amsterdam trip in Trello. I didn't use it like you described. I've put some thought into how to share out my idea since I'm really proud of the results. Haven't figured out yet how to share it.